Contact Us
Have a question? Need any help? Don't know where to begin?
Try our FAQs, use the form below, contact us via email sales@onevastwarehouse.com, call us on 03300 245 111 or chat to us via our online chat.
Frequently Asked Questions
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How does oneVASTwarehouse work?
oneVASTwarehouse are powered by Wincanton which means that we can provide access to their network as well as 3PL businesses and sites that we operate for our biggest customers and partners, extending to around 40 million sq ft of space. We connect businesses requiring additional flexible warehousing services with space that meets their requirements, in locations across the country. What’s more, we provide integrated transport solutions, if required, for a full collection and delivery service.
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What warehousing services are available?
All the sites available to oneVASTwarehouse can provide storage solutions to cater for your needs, whether it be quantity of pallets and/or types of space (shared user, bonded, pop-up storage etc). Some sites offer additional services such as pallet handling, fulfilment, pick and pack, integrated transport, as well as core logistic services. These can be added to your solution as and when required.
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My space won’t be available until later in the year, but I’d like to get involved, what can I do?
You can provide the dates that the space will be available in the future and an end date if you know, for example, that the space will only be available for a year. We will record that information on our system and present opportunities that align with those dates.
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My space is only available for a limited time, can I still list it?
YES.
You can specify an end date when we obtain information from you. We will then record this on our system and ensure any opportunities are suitable for your specified timeframe.
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What legal agreement does oneVASTwarehouse use?
All buyers and sellers are required to agree to the oneVASTwarehouse Terms and Conditions. This will be accompanied by a Confirmation of Rates Agreement which will need to be signed by both parties.
A Warehousing Agreement will also need to be signed between the Seller and the Buyer.
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What does RH&D mean?
RH&D stands for Receipt, Handling and Despatch. All warehouses charge for RH&D inbound and RH&D outbound, as well as storage and any further additional services required.
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How much does it cost to list my space?
Listing your space with oneVASTwarehouse is free of charge. Once a suitable match is made, and all documents are signed, oneVASTwarehouse will take an agreed % in respect of our service fee, which is deducted from the total weekly payment made by the Buyer to the Seller. All rates agreed in the Confirmation of Rates Agreement are inclusive of the oneVASTwarehouse Service Fee.
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Is there a minumum volume or term?
We will consider any volume or term. Warehouses may have their own conditions and therefore we will ensure that you are matched to a warehouse that works for you in accordance with your requirements.
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Can I book a warehouse outside of the UK?
Currently oneVASTwarehouse is only operating within the UK however we do service a number of clients outside of the UK in getting their product into UK warehouses.